Google announced on Tuesday that it’s launching new agentic capabilities in AI Mode, its feature that allows users to ask complex questions and follow-ups to dig deeper on a topic directly within Search.
Users can now get help with booking event tickets and beauty and wellness appointments in AI Mode.
For example, you can say, “Find me two cheap tickets for the Shaboozey concert coming up. Prefer standing floor tickets.” AI Mode will then search across multiple websites to find real-time ticket options that meet your specific requests. It will then present you with a curated list of ticket prices to choose from. AI Mode links you directly to the booking page so you can finalize your purchase.
The new agentic capabilities are available to all users opted into Google’s experimental arm, Search Labs, in the U.S. The company notes that Google AI Pro and Ultra subscribers have access to high limits.
Google first brought agentic capabilities to AI Mode back in August, when it started letting people use the feature to find restaurant reservations.
With this capability, you can request dinner reservations based on multiple preferences, such as party size, date, time, location, and preferred cuisine. For example, you could ask, “Find me a dinner reservation for three people this Friday after 6 p.m. around Logan Square. Craving ramen or bibimbap.”
AI Mode will then search across different reservation platforms to find real-time availability for restaurants that match the inquiry. It then surfaces a curated list of options to choose from.
“Our priority in Google Search is connecting you with high-quality information you can rely on,” Google explained on its Search Labs page. “This new mode is rooted in our core quality and safety systems, but it’s still an early experiment and may make mistakes.”
Google first launched AI Mode in March to take on popular services like Perplexity AI and OpenAI’s ChatGPT Search. Since then, the tech giant has brought AI Mode to more than 180 countries and has been building it out with new functionalities. For instance, AI Mode recently got access to a Canvas feature that helps you build study plans and organize information over multiple sessions in a side panel. It also now lets you use Google Lens to ask about what’s on your desktop screen.
